PRIVACY POLICY

Effective Date: August 26, 2026

1. INTRODUCTION AND COMMITMENT

1.1 General Statement

FavourFound Kingdom Matchmaking Ministry (“FavourFound,” “we,” “us,” or “our”), owned and operated by Jahnae West, respects the privacy of individuals who access our website, submit information, participate in our programs, attend our events, or use our matchmaking and coaching services.

We are committed to collecting, using, storing, and protecting personal information responsibly and in accordance with the Data Protection Act, 2020 of Jamaica and other applicable laws.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when we may disclose it, how long we retain it, and the rights available to individuals whose information we process.

1.2 Data Controller

For purposes of applicable Jamaican data-protection law, FavourFound acts as the Data Controller in relation to personal information collected and processed through our services.

By submitting information to FavourFound, purchasing or participating in a service, creating a Candidate profile, submitting an intake or application form, purchasing an event ticket, or otherwise voluntarily providing personal information to us, you acknowledge that you have reviewed this Privacy Policy.

Where applicable law requires specific consent for a particular type of processing, FavourFound will obtain that consent.

2. INFORMATION WE COLLECT

We seek to collect information that is reasonably necessary for the services we provide.

The information we collect may vary depending on whether you are a Free Candidate, Coaching Client, Premium Matchmaking Client, event participant, website visitor, or other user of FavourFound services.

2.1 Identity Information

This may include:

• Full legal name;

• Preferred name;

• Date of birth;

• Age;

• Gender or sex where relevant to matchmaking;

• Photographs;

• Government-issued identification;

• Video verification;

• Information necessary to confirm identity.

Government-issued identification is collected for verification and safeguarding purposes and is not displayed on matchmaking profiles.

2.2 Contact and Location Information

This may include:

• Email address;

• Telephone number;

• WhatsApp number;

• Parish, city, country, or general area of residence;

• Preferred contact method;

• General geographic preferences relevant to matchmaking.

FavourFound does not ordinarily disclose a Client's exact residential address to potential Matches.

2.3 Matchmaking and Profile Information

To facilitate compatible introductions, we may collect information such as:

• Relationship status and marital history;

• Relationship and dating history;

• Family and household information;

• Children and family plans;

• Education and occupation;

• Interests and hobbies;

• Lifestyle preferences;

• Relationship goals;

• Marriage intentions;

• Personality and compatibility information;

• Dating preferences and criteria;

• Values and expectations;

• Information contained in the Matchmaking Deep Dive Assessment;

• Information provided during coaching, interviews, consultations, or follow-up conversations.

2.4 Sensitive Personal Information

Matchmaking may require the processing of information that is considered sensitive or otherwise deserving of heightened protection under applicable law.

Depending on the services requested and information voluntarily provided, this may include:

• Religious or spiritual beliefs and practices;

• Christian denomination or theological convictions;

• Church attendance and faith-related preferences;

• Information concerning physical, mental, or emotional wellbeing where voluntarily provided and reasonably relevant to relationship readiness;

• Criminal history or information concerning criminal convictions;

• Marital and divorce information;

• Family circumstances;

• Financial or socioeconomic information where voluntarily disclosed and relevant to matchmaking;

• Other information that may be considered sensitive under applicable law.

FavourFound will seek the appropriate legal basis, including explicit consent where required, before processing sensitive personal information.

Clients should not provide medical, psychological, financial, criminal, or other sensitive information that is not reasonably relevant to the services being requested.

3. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics tools, or other technologies.

This may include:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Approximate geographic location;

• Pages visited;

• Website interaction information;

• Referring website;

• Date and time of visits;

• Technical information concerning website performance.

3.1 Cookies

FavourFound may use cookies and similar technologies to:

• Maintain website functionality;

• Improve user experience;

• Understand website traffic;

• Analyze website performance;

• Remember preferences where applicable.

Where applicable, you may control cookies through your browser or available website settings.

Disabling certain cookies may affect the functionality of portions of the website.

FavourFound does not intentionally use personal information collected through its matchmaking services for third-party behavioral advertising.

4. HOW WE USE PERSONAL INFORMATION

FavourFound may use personal information for the following purposes:

4.1 Service Delivery

To:

• Provide matchmaking services;

• Conduct ALIGN™ coaching;

• Facilitate introductions;

• Provide CONNECT™ relationship support;

• Coordinate dates and matchmaking communications;

• Provide event access;

• Provide client resources and materials;

• Administer purchased services.

4.2 Identity Verification and Safeguarding

To:

• Confirm identity;

• Prevent impersonation and catfishing;

• Conduct required identity verification;

• Review Police Records/Background Checks where applicable;

• Assess safeguarding concerns;

• Protect Clients, Candidates, staff, and the integrity of the matchmaking community.

4.3 Compatibility and Matchmaking

To assess information provided by Clients and Candidates for the purpose of identifying potentially compatible Matches based on factors such as:

• Christian faith and values;

• Relationship intentions;

• Family goals;

• Lifestyle;

• Geographic considerations;

• Personality and relational compatibility;

• Documented preferences and non-negotiables.

FavourFound does not guarantee that any compatibility assessment will result in a successful relationship.

4.4 Administration and Communication

To:

• Respond to inquiries;

• Schedule appointments;

• Send onboarding information;

• Communicate about services;

• Process payments;

• Send service-related notices;

• Administer events;

• Maintain business records.

4.5 Safety, Fraud Prevention and Legal Compliance

To:

• Detect and prevent fraud;

• Investigate suspected misconduct;

• Protect Clients and Matches;

• Enforce our Terms and Conditions;

• Respond to legal requests;

• Comply with applicable laws and regulatory requirements.

5. LEGAL BASIS FOR PROCESSING

Depending on the circumstances, FavourFound may process personal information on one or more lawful bases recognized under applicable Jamaican data-protection law, including:

• Consent — where you provide consent to a specific form of processing;

• Contractual necessity — where processing is necessary to provide a service you have requested or to perform our agreement with you;

• Legal obligations — where processing is necessary to comply with applicable law;

• Legitimate interests — where applicable, including reasonable business administration, fraud prevention, safeguarding, security, and protection of our services, provided such interests do not override applicable legal rights;

• Other lawful grounds permitted by applicable law.

Where sensitive personal information is processed, FavourFound will rely on the additional legal requirements applicable to such information.

6. MATCHMAKING PROFILE CONFIDENTIALITY

Confidentiality is a fundamental part of FavourFound's matchmaking process.

6.1 Information Shared With Potential Matches

Where FavourFound determines that a potential Match may be reasonably compatible, we may share limited profile information for the purpose of evaluating mutual interest.

Depending on the circumstances, this may include:

• First name or preferred name;

• Photograph;

• General location;

• Age or age range;

• Interests;

• Relationship goals;

• Relevant values;

• Faith-related information;

• General lifestyle information;

• Other information reasonably necessary to facilitate a potential introduction.

6.2 Restricted Information

FavourFound will not ordinarily disclose the following to a potential Match without appropriate authorization:

• Full residential address;

• Government identification;

• Private verification documents;

• Private email address;

• Private telephone number;

• Sensitive information not necessary for the matchmaking purpose;

• Other confidential information that should reasonably remain private.

Contact information may be exchanged when both individuals have mutually agreed to proceed and where such disclosure is appropriate to facilitate the relationship.

7. FREE CANDIDATE DATABASE

Individuals who submit a Free Candidate profile may be included in FavourFound's passive Candidate database.

Being included in the database does not guarantee:

• Coaching;

• Active matchmaking;

• Candidate recruitment;

• An introduction;

• A date;

• A relationship.

FavourFound may contact a Candidate when we identify a potentially suitable Premium Client or matchmaking opportunity.

Candidate information will be used for matchmaking purposes consistent with the information provided and applicable consent or other lawful basis.

8. BACKGROUND CHECKS AND SAFEGUARDING INFORMATION

FavourFound may require or request identity verification and Police Record/Background Check information as part of its safeguarding procedures.

Background-check information may be used to:

• Verify eligibility;

• Assess safety concerns;

• Determine whether participation in matchmaking is appropriate;

• Protect Clients and other participants.

FavourFound does not represent or guarantee that any screening or background check will identify every aspect of an individual's history or future conduct.

Where a third-party screening provider is used, information may be processed by that provider in accordance with its applicable privacy practices.

9. DISCLOSURE TO SERVICE PROVIDERS

FavourFound may use carefully selected third-party service providers to support its operations.

These may include providers for:

• Website hosting;

• Cloud storage;

• Online forms;

• Scheduling;

• Video conferencing;

• Communication;

• Payment processing;

• Event registration;

• Email delivery;

• Document management;

• Security and identity verification.

Examples may include services such as Google Workspace, Google Meet, WhatsApp Business, WiPay, PayPal, and other providers used by FavourFound from time to time.

FavourFound does not sell your personal information to these providers.

Where appropriate, third-party providers process information on FavourFound's behalf or for purposes disclosed through their own services.

10. PAYMENTS AND FINANCIAL INFORMATION

Payments may be processed through third-party payment processors.

FavourFound does not intentionally store complete credit-card numbers or other full payment-card credentials on its own local systems where payment is processed directly by a third-party payment provider.

Payment providers may collect and process financial information in accordance with their own privacy policies and applicable laws.

FavourFound may retain transaction records necessary for:

• Accounting;

• Tax purposes;

• Refund administration;

• Dispute resolution;

• Fraud prevention;

• Legal compliance.

11. INTERNATIONAL DATA TRANSFERS

Some service providers used by FavourFound may process or store information outside Jamaica.

Where personal information is transferred internationally, FavourFound will take reasonable steps to ensure that appropriate safeguards are used in accordance with applicable Jamaican data-protection requirements.

Because FavourFound relies on third-party technology providers, personal information may be processed in countries whose data-protection laws differ from those of Jamaica.

By using FavourFound services, you acknowledge that such international processing may occur where necessary for service delivery, subject to applicable legal requirements and safeguards.

12. DATA SECURITY

FavourFound takes reasonable technical and organizational measures designed to protect personal information against:

• Unauthorized access;

• Unauthorized disclosure;

• Accidental loss;

• Destruction;

• Misuse;

• Alteration.

Security measures may include:

• Password protection;

• Restricted access;

• Secure cloud services;

• Encryption or secure transmission where available;

• Access controls;

• Verification procedures;

• Administrative safeguards.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

If FavourFound becomes aware of a data breach requiring notification under applicable law, we will take the steps required by law, which may include notifying affected individuals and/or the relevant regulatory authority.

13. DATA RETENTION

FavourFound retains personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.

Retention periods may depend on:

• The type of information;

• The service provided;

• Whether the Client remains active;

• Legal obligations;

• Accounting and tax requirements;

• Fraud prevention;

• Dispute resolution;

• Safeguarding considerations.

13.1 Matchmaking and Coaching Information

Information contained in matchmaking profiles, assessments, coaching records, and related service documentation may be retained during the relevant service relationship and for a reasonable period afterward for legitimate administrative, safeguarding, legal, and business purposes.

13.2 Sensitive Information

FavourFound will seek to avoid retaining sensitive information longer than reasonably necessary.

Where a Client requests deletion, FavourFound will assess the request against applicable legal obligations, legitimate retention requirements, safeguarding considerations, and any ongoing contractual or legal matter.

13.3 Financial and Legal Records

Certain transaction, accounting, tax, contractual, and legal records may need to be retained for longer periods as required by applicable law.

Accordingly, deletion of a matchmaking profile does not necessarily result in immediate deletion of every record associated with the Client.

14. YOUR DATA PROTECTION RIGHTS

Subject to applicable law and any lawful limitations, individuals may have rights concerning their personal information, including rights to:

• Be informed about how personal information is processed;

• Request access to personal information held about them;

• Request correction of inaccurate or incomplete information;

• Request deletion or erasure where legally applicable;

• Object to certain processing;

• Request restriction of processing in applicable circumstances;

• Exercise other rights available under the Data Protection Act, 2020.

FavourFound may need to verify your identity before responding to a request involving personal information.

Some requests may be limited or refused where FavourFound has a lawful reason to retain or process the information.

15. WITHDRAWAL OF CONSENT

Where FavourFound relies on consent as the legal basis for processing, you may withdraw that consent by contacting us.

Withdrawal of consent does not affect processing that occurred lawfully before consent was withdrawn.

Withdrawal of consent may also affect FavourFound's ability to continue providing certain services where the information is necessary to perform those services.

For example, withdrawing consent to the processing of information necessary for matchmaking may make continued matchmaking impossible.

16. THIRD-PARTY WEBSITES AND LINKS

The FavourFound website may contain links to third-party websites, platforms, vendors, retailers, event platforms, social-media services, or other external websites.

These may include services such as online retailers, event-registration platforms, payment providers, social-media platforms, or other third-party resources.

Once you leave the FavourFound website, the third party's privacy policy and terms may apply.

FavourFound does not control and is not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the privacy policies of third-party services before providing them with personal information.

17. CHILDREN'S PRIVACY

FavourFound's matchmaking and coaching services are intended for individuals 18 years of age or older.

We do not knowingly provide matchmaking services to minors.

If we become aware that we have collected personal information from an individual under 18 without an appropriate lawful basis, we will take reasonable steps to address and delete the information where legally appropriate.

18. CONFIDENTIALITY OF MATCH INFORMATION

Clients and Candidates are required to maintain the confidentiality of information received about other participants.

You must not:

• Screenshot private Match profiles;

• Publish Match photographs;

• Forward Match profiles;

• Share private contact information;

• Disclose personal information about a Match;

• Use Match information for purposes unrelated to the FavourFound matchmaking process.

These confidentiality obligations are also addressed in the FavourFound General Terms & Conditions and may continue after the matchmaking relationship or service ends.

19. NO SALE OF PERSONAL DATA

FavourFound does not sell, rent, trade, or intentionally monetize personal information for third-party marketing purposes.

Personal information may nevertheless be disclosed to service providers where reasonably necessary to operate the business and provide requested services, as described in this Privacy Policy.

20. DATA PROTECTION OFFICER / PRIVACY CONTACT

Questions, requests, or concerns concerning personal information may be submitted to:

FavourFound Kingdom Matchmaking Ministry
Owned and operated by Jahnae West

Email: admin@favourfound.com
WhatsApp/Phone: +1 (876) 252-0160

Where required, FavourFound will designate or identify an appropriate person responsible for data-protection matters.

21. COMPLAINTS TO THE REGULATOR

If you have concerns regarding how your personal information has been handled, we encourage you to contact FavourFound first so that we may attempt to resolve the matter.

You may also have the right to lodge a complaint with Jamaica's Office of the Information Commissioner (OIC).

Office of the Information Commissioner
Masonic Building, 2nd Floor
45–47 Barbados Avenue
Kingston 5, Jamaica

Email: info@oic.gov.jm
Phone: 876-929-8568

The OIC's current contact information and procedures should be confirmed directly with the regulator.

22. CHANGES TO THIS PRIVACY POLICY

FavourFound may update this Privacy Policy periodically to reflect:

• Changes to our services;

• Changes in technology;

• Changes in data-processing practices;

• Changes in applicable law;

• Regulatory guidance;

• Operational requirements.

When material changes are made, FavourFound will update the Effective Date and provide notice where required by applicable law.

Where a change requires renewed consent or another specific legal action, FavourFound will obtain that consent or take the required action.

23. CONTACT US

For questions regarding this Privacy Policy or the handling of your personal information:

FavourFound Kingdom Matchmaking Ministry
Owned and operated by Jahnae West

Email: admin@favourfound.com
WhatsApp/Phone: +1 (876) 252-0160